So who do you seek out when HRC screws up?

I'm pretty sure he's been thoroughly honest about everything. What I'm personally trying to understand is how he had a flag on his record prior to his promotion date with no documentation from HRC but then he received a 268 via email after his intended promotion date with an effective date AFTER his intended promotion date.

What was he flagged for then?

Interesting question but then how many selection lists can you make in one year? HRC, promotions section specifically, does not initiate a flag unless something has posted to your AMHRR and their flag code is FA. If you were promoted, why would HRC need to flag you at all? The dilemma is that HRC I guess initiated a flag on a date made effective that was before the date of intended promotion. However, that 268 was never received by the person concerned. Now AFTER the document posted to their AMHRR, HRC sent out an email notifying the person that their promotion consideration was going to be reviewed by a panel to determine whether or not to retain this individual on the selection list (selection for SFC) and that email included a DA Form 268 with an effective date almost 4 months AFTER the date the NCO would have been promoted. Basically, without a documented 268 from the initial flag date, that flag would be considered erroneous and required to be removed which would, in effect, promote the NCO.

That's what has me puzzled. As of January 1st, if his sequence number came up, then he was promoted. There's no "takesies backsies" months later. If he is now flagged,with an effective date of April, then he should be flagged at his NEW rank, which he should have been wearing as of January..

No, the promotion never happened. There was a flag on their record with a date prior to the date of intended promotion. That 268 was never provided to them. They say it was just on their ERB. The 268 provided with notification from HRC was dated effective AFTER the date of intended promotion. Why would HRC need to initiate a flag that already exists on a record unless a 268 was never done prior?

I agree with making sure all documents are in order an inquiry to HRC or maybe IG/JAG on it?

The Soldier has since been removed from the selection list. I wonder why he/she never brought it up before.

I would first go to the servicing S1 and request a flag history report. That will tell you in fact if and when all the flags were initiated.

A lot of times, people won't tell you what they did wrong, only what happened to them!! Not saying that is the case here but sounds like it. Anybody I know that had an erronneous flag placed against them, and were removed from a promotion list would not wait 4 months to say something.