Posted on Aug 19, 2015
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A change to the Army's loan program seeks to keep young soldiers away from payday lenders by making it easier for them to access emergency cash, the service's top enlisted officer said this week.
The change, which will go into effect Sept. 9, removes a rule requiring soldiers in the enlisted ranks of E-1 to E-4 to get approval from their commander or first sergeant before requesting a loan through the Army Emergency Relief (AER) program.
Under the new policy, any enlisted soldier who has served at least a year, completed basic and advanced individual training (AIT), and isn't listed as a high financial risk can apply directly to AER for a loan.
"Many soldiers, particularly those in the grades of E-1 through E-4 are reluctant to seek aid from Army Emergency Relief," Sgt. Maj. of the Army Daniel Dailey wrote to senior enlisted leaders via an email recently obtained by Military.com. "Often this is because of an undue negative stigma associated with asking for financial help as well as the perceived, intimidating review process involving unit leaders."
He added, "I am in full support of this policy change and I expect all leaders to embrace it to help rid our ranks of the undue negative stigma associated with seeking assistance through AER."
Payday lenders often open shop directly outside military bases, creating a convenient way for service members to receive quick loans. But those loans frequently come with very high interest rates, sometimes above 300 percent, according to a 2014 report from the Consumer Financial Protection Bureau. Many of them send troops into a spiral of debt.
"The whole idea is to make assistance more available to soldiers and their families," said Guy Shields, an AER spokesman. "We think this is the right thing to do."
The change was approved in July by AER's board of 20 managers, including Dailey.
AER provides soldiers with interest-free loans or grants on a case-by-case basis for needs such as emergency travel, food, utilities, rent or medical expenses. Applicants fill out a request form and provide documentation showing their needs. There is no loan dollar cap, though soldiers are limited to two AER loans per year without command approval. Troops, regardless of rank, can also go through their commander for an immediate loan approval of up to $1,500.
Loans are generally repaid by paycheck allotment, which cannot be turned off by the soldier. Soldiers who refuse to repay may be disciplined by their chain of command.
Under the new policy AER employees will have the discretion to require commander or first sergeant approval for a new loan if they determine the soldier is high financial risk, Shields said. Soldiers will also continue to be referred by loan officers to financial counseling from Army Community Services when appropriate, he said.
Army family supporters welcomed the change.
"We feel that anything is better than a high interest loan," said Amanda Anderson, a spokesman for the Association of the United States Army. "It's great that AER is offering this to families so they have somewhere else to turn instead of going to those places. Junior enlisted members don't always have the savings when an emergency comes up. It's great that a trusted organization like AER can step-up and help them out."
In 2014, AER distributed over $57 million in loans and almost $16 million in grants and scholarships. That year, soldiers at Fort Hood, Texas, received over $5.3 million in loans and grants -- more assistance than troops at any other base.
AER is funded through donations, often contributed through soldier paycheck allotments. In 2014, AER receive $9.7 million in donations, while about $53.6 million in loans were repaid by soldiers.

http://www.military.com/daily-news/2015/08/19/army-officials-junior-enlisted-borrow-from-us-not-payday-lenders.html?comp= [login to see] 843&rank=2
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SFC David Davenport
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I think this is a big mistake. I was the CFNCO(Command Finance NCO) for a BDE for a couple of years and dealt with many Soldier debt issues. You have to address the root issue, a lack financial knowledge and understanding. If you throw money at the problem with out educating the Soldiers you just create a bigger problem.
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While I agree that additional education is the key to resolving most issues like this (or any problem that is caused by poor decision making), I think that lowering the requirements would be a helpful change. A good question to ask, SFC Davenport, is "Why not both?"
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SFC David Davenport
SFC David Davenport
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If you are providing the right kind of leadership and building the unit as a team the Soldiers should trust their Leaders enough to bring the issue to them for help. I was humbled on many occasions when Soldiers brought touchy, sensitive issues to me for advice. Why remove the person who should care the most about the Soldier's welfare from the situation? I can't help if I don't know about the problem.
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MAJ Ken Landgren
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My experience with AER was I had to show my defaulting bills to get a loan. Exactly what I wanted not to happen.
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Joyce Walter
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