Posted on Feb 9, 2014
LTC Field Artillery Officer
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<p>All too often, we hear the word "Toxic" thrown around at a&nbsp;leader (Officer, Warrant Officer, Non-Commissioned Officer) when someone doesn't like the way the act.&nbsp; But what truly makes them toxic?&nbsp; Is it because they yell a lot?&nbsp; Because they make use a curse word or two?&nbsp; Because they are demanding and enforce standards and discipline?&nbsp;Is it&nbsp;because they are loud?&nbsp;Or maybe it's because we don't like the way they are treating us and we think they are the problem?</p><p><br></p><p>Now, I am not saying that there are not Toxic leaders out there, because I am sure there are....but what I am saying that it seems to be today's buzz word that anyone who gets their feelings hurt to say "my leader is Toxic, that is why they are acting the way they do."</p><p><br></p><p>Maybe their leadership style is different than what we prefer or are accustom too, but think back to the peace time Army before OEF and OIF and those same "loud" / "Toxic" leaders maintained a standard and discipline that allowed us to rapidly conduct two wars at the same time.&nbsp; Back in those days Soldiers stood at Parade Rest to NCOs out of respect and courtesy for the respect for the position earned.&nbsp; Heck, junior NCOs stood at parade rest to senior NCOs.&nbsp; Soldiers stood at attention to officers.&nbsp; When junior Soldiers passed seniors, they gave a proper greeting (unit motto or simply "good morning, Sir).</p><p><br></p><p>Maybe we should look back at a lot of what the Army and Military has lost by utilizing the word "Toxic" against leaders who simply try to do the right think and keep the Military the profession it is.</p>
Posted in these groups: Checklist icon 2 StandardsToxic leadership logo Toxic Leadership
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SFC Counterintelligence (CI) Agent
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<div>Major Oberg,</div><div><br></div>Verbal, mental, or psychological abuse is unacceptable in any working environment. Period.<div><br></div><div>A truly dynamic leader can accomplish the same sets of tasks, maintain the same standards, lead the same Soldiers, and drive the same missions as someone who berates, belittles, divides, and nitpicks their troops.</div><div><br></div><div>However, I agree with part of what you said - Not every leader who a group of Soldiers dislike deserves the title "Toxic."</div><div><br></div><div>There are some core indicators:</div><div><br></div><div>* Narcissism. &nbsp;</div><div>* Inability to accept responsibility for their mistakes. &nbsp;</div><div>* Workplace division [creating an environment where they attempt to pit people against each other in order to secure their own position.]</div><div>* Verbal abuse.</div><div>* Threats.</div><div>* Lies.</div><div>* Choosing favorites and making those favorites known.</div><div>* Shallow affect toward others.</div><div>* Inability to engage with societal norms. &nbsp;</div><div>*Talking over people and/or at them even when you ask them questions, and/or refusing to listen to someone due to pride.</div><div><br></div><div>I wrote an article concerning this topic. &nbsp;</div><div><br></div><div>http://tekkek.com/entrepreneur/management/2013/04/toxic-leaders-a-guide-to-spotting-and-coping/<br></div><div><br></div><div>In today's age, with the levels of intelligence in the average recruit and the push toward a more educated force - you're rapidly running out of ground to maintain "the old school mentality" when it comes to dealing with people. &nbsp;</div><div><br></div><div>FM 6-22, Chapter Four clearly denotes the character expected out of a leader. &nbsp;Toxicity has no quarter, no place, and no excuse in a professional force - ESPECIALLY - one in which we aren't going to be deployed for a period of time. &nbsp;Especially in one that is focused more on either training, garrison, or office type environments.</div><div><br></div><div>In my opinion - it's more than high time that we start looking to clean out the ranks and allow some of the leaders forged over the past decade of conflict to move up and take the place of these entrenched assholes who honestly? &nbsp;Can't cut it in the civilian world.</div><div><br></div><div>End rant.</div><div><br></div><div>Respectfully, Sir.</div><div><br></div><div>JCG</div><div class="pta-link-card"><div class="pta-link-card-picture"><img src="http://tekkek.com/wp-content/uploads/2013/04/toxic-leader-3-300x175.gif"></div><div class="pta-link-card-content"><div class="pta-link-card-title"><a target="_blank" href="http://tekkek.com/entrepreneur/management/2013/04/toxic-leaders-a-guide-to-spotting-and-coping/">Toxic Leaders: A Primer - TEKKEK</a></div><div class="pta-link-card-description">A brief look at Toxic Leaders; what they are, how to spot them, ways to cope with them, followed with a brief commentary on courses of action to take.</div></div><div style="clear:both"></div><div class="pta-box-hide"><i class="icon-remove"></i></div></div>
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SGT(P) Motor Transport Operator
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SSG,

Great article! I just realized it is one I read a while back. It is what put a lot of it in perspective for me. I think I even referenced it in my discussion today.
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SFC Counterintelligence (CI) Agent
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That's awesome to hear!  I'm glad to see that it got some visibility outside of a select few.  I hope it enhanced whatever your point of discussion was about.
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SFC MLRS/HIMARS Crewmember
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Excellent article, SSG Gammage! A skilled leader can embrace the standard while fostering a stern and fair work environment without being toxic.
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SSG Mike Angelo
SSG Mike Angelo
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I believe that when the word "Toxicity" as it pertains to leadership has been coined as an undesirable trait in today's generational setting.

How do these leaders get this way? My best guess is that they were nurtured and conditioned to behave in such a manner that was acceptable or perceived as the expected norm of hate.

Yes, I said hate. People are conditioned to hate in their life whether it is from a military veiwpoint or homegrown prior to their military service. Some where along the line, these very few toxic leaders slid through the system. That is why the military has professional development schools. To present a fresh new tool kit for the young NCO/Officer.

There are those who cannot handle stress/pressure and revert to the toxic posture in their daily living outside or within the ranks.

And there are those who have never had a leadership/command position and are running insecure.

The military service should develop a mentor/coaching and personal counseling program to deal with the toxic leadership that the system seems to nurture and condition this not so common organizational behavior.
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WO1 Platoon Sergeant
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Something I have not seen anyone else mention in this discussion that I believe makes up a toxic leader: the do as I say not as I do NCO.&nbsp; All too often I see my peers send their Soldiers out to accomplish a mission&nbsp; that they themselves wouldn't do.
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SFC MLRS/HIMARS Crewmember
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SFC Hazlett, I fully agree. One of the most important attributes of the great NCOs I have worked with over the years is their determination to lead from the front. Demonstration through action is one of the most powerful tools a first-line leader has to enforce standards and influence soldiers. It may be out-dated, but I still love "Be, Know, Do".
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SFC Counterintelligence (CI) Agent
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<p>MAJ Oberg,</p><p>&nbsp;</p><p>Your analysis is right on.&nbsp; I have thought the same thing.&nbsp; There truly are "toxic" leaders out there, but the numbers are FAR less than some would have you believe.&nbsp; The constant complaining about leadership would never have happened 20 years ago when the level of discipline was much different from today.&nbsp; Our standards have eroded over time due to the military being used as some kind of social experiment.&nbsp; We tell today's leaders that they have to make Soldiers "feel good" and not hurt their self-esteem.&nbsp; The truth is an awful lot of great, strong military leaders of the past (basically everybody who won battles) would be considered "toxic" by today's standards.&nbsp; </p>
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LTC Field Artillery Officer
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SFC Carothers....great point about 20 years ago...it is disheartening to see the military's standards of professionalism lowered because leaders now have to "CYA" versus doing what they know in their hearts to be right.  Thanks for your thoughts!
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1SG Corrections Officer
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Then I must be Toxic, becuase i dont give out hugs
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"Toxic" Leadership.....Is a Leader truly Toxic or do you just not like the way they lead?
SGM Senior Adviser, National Communications
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Maj Oberg, in my lectures on the Sociology of a BureaucraZy, we find Innovators, Caretakers, and Undertakers. The "Toxic Boss Syndrome" falls under the Undertaker--whose negative approach becomes the main distraction. Caretakers follow both the Undertaker and the Innovator--when it is in their best interest. When Innovation is rewarded we have a greater paradigm shift. Consider also the model of Frustration, Confrontation, Escalation. The model repeats itself higher and higher until the source of the frustration is relieved. People who complain about "toxic" leaders are too often correct, in that they were not treated with the minimum of dignity and respect under conditions of Title VII (Hostile Work Environment). However, there are always those who throw frivolous penalty flags at the leader to divert attention from their own lack of skills. The true Toxic Leader has no balanced Kick to Pat Ratio. Everything deserves a kick. There are indeed people in between whom are simply frustrated; who don't know how to effectively lead. That in itself can be toxic.
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LTC Field Artillery Officer
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SGM....very interesting perspective, thanks for sharing. I agree with everything you said here!
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SSG Peter Ludlum
SSG Peter Ludlum
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Most times a toxic leader is nothing more than an opinion. What is truly toxic is the perpetuation of that belief about a leader. If your LT is toxic than as an NCO it is YOUR responsibility to reach them and teach them. It is much too easy to simply say they suck than to accept the challenge of fixing the issues. Yes through my 27 year career I found enough knuckleheads that knew everything. Most times they eventually came around and in some cases we are friends still today. I was told by a DS in basic (1983 Ft Benning C-2-2 Harmony Church for you dissenters) To be part of the solution and not the problem. I have tried to instill this as a mentor my entire career.
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SGM Senior Adviser, National Communications
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SSG Ludlum--agree; sometimes the opinion is off a few compass clicks...whether such opinions are right or wrong they affect morale. Like it or not, command is not often absolute. Many a commander has been relieved for thinking otherwise. Nor is it a democracy.Effective leadership is a delicate dance between discipline and compassion as you well know. It is a leader's duty to understand their own impact, their own footprint and how it may affect outcomes. The leader cannot ignore perceptions that can become reality. Much as in the case of Rumor control, facts must come first. A leader who spends all of his time in a firefight over his/her power and authority isn't winning the war for hearts and minds and likely is not accomplishing the mission. If you read Once an Eagle, you know the imperative of the American citizen-soldier is the ability to question everything to achieve personal understanding that gains support. That should be encouraged as an open process, not one that goes underground. Our Army has made that mistake in the past. The impact of that opinion--including public opinions, can gain or undermine support for the leader--for the mission---thus impacting overall effectiveness--another layer of reality. Whether that belief about a leader is negative or positive, it thus has a real effect--which is why one's leadership image is vitally important. Mutiny on the Bounty comes to mind. Image is affected by Example and Competence. Consistent examples of Competence and Image affect Credibility. Credibility affects everything and so on. So sure, it is the NCOs responsibility as a leader to help interpret the situation for all parties as a "boundary spanner"--the one with the most objective view. Sometimes that requires his/own personal example of how to follow. Sometimes that requires real mentoring and counseling. Often, the simple solution is to focus on "what right looks like". And make sure that everyone can see it.
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SFC Michael Hasbun
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Edited 12 y ago
<div>The term "Toxic" was coined to mean a leader who's behavior was so bad that it started to leak, to affect everything else. That's what "Toxic" was supposed to represent, meaning it spread (think radioactive I guess).</div><div><br></div><div>If a guy is just plain terrible, well then he's a bad leader. If he is so bad that you can trace most of your units issues to him or his decisions, then he is toxic. It's a question of how widespread his influence is.</div><div><br></div><div><div>For illustration, if I fail to qualify on my weapon, or I don't get haircuts, or if I just make poor decisions, then I can definitely be classified as a poor leader, I think we'd all agree.</div><div><br></div><div>Now, if I'm a racist, and that leads to all my minority Soldiers feeling isolated, that can be toxic. Especially if that perception starts to bleed into the unit. Same thing with sexism.</div><div><br></div><div>If I am guilty of favoritism, and as a result, my Junior NCO's start doing it too, that can definitely be labeled as toxic.</div><div><br></div><div>The difference between poor leadership and toxic leadership is in the spreading effect.</div></div><div><br></div>
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COL Strategic Plans Chief
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I find that much like some of the leadership on here that about 50% of the leaders I had when I was a 2LT would have been labeled as toxic by some in the military today. Looking back, I see them as hard...but fair. My battalion commander was one of the best leaders I ever remember, but he wasn't mean or demeaning, he was constant. That's almost more important to me than being sensitive to others' feelings. The worst is a schizophrenic leader. Someone who goes from being your buddy to going full Gunnery Sergeant Hartman within 5 minutes. If someone is hard and demanding all the time, then you know what to expect and you are rarely nervous around them. If they are a nice guy all the time, then you know what to expect. Toxic does get thrown around quite a bit, but it's like someone said, "I can't define pornography, but I know it when I see it." Same story. You can tell when someone is abusive and no longer fit for leadership today...and yes...perception is reality.
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LTC Field Artillery Officer
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Sir,

     Great point and agree about my leadership growing up as a LT.  I think we are spot on with knowing where you stand with a leader and as long as they are consistant and fair, and don't drag out whatever it is you did for them to be "hard" on you, then they are the leader our Army needs right now.  Thanks for your comments.

V/R,
MAJ O
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SFC Steven Harvey
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Edited 12 y ago
A toxic leader in my opinion are those who don't care about their Soldiers in the most literal sense of the word. &nbsp;A Sergeant First Class who gets tasked to be a Platoon Sergeant and says "Can you get someone else I don't want to". &nbsp;An NCO who never shows up for work, dodges responsibility. &nbsp;Or even better yet, an NCO tells a Soldier to do something and when that Soldier gets their ass chewed that NCO is RIGHT THERE and says absolutely nothing just sitting there nodding his head in agreement opposite the Soldier and beside the ass chewer.<br><br>An NCO who actively looks for ways to get Soldiers in trouble, instead of being an honest to god leader that sees the issue and corrects it. &nbsp;An NCO who goes to 5 (five) schools in one year and when asked by his Soldiers if they can go to even something as simple as Combatives level 1 or CLS he says I can't give you the time to do that class right now.<br><br>An NCO who hangs out with their Soldiers at a club, gets drunk and leaves them there to miss curfew. &nbsp;NCO's that would rather live in NCO quarters as opposed to in Soldier barracks because the barracks should be condemned instead of trying to enforce standards and leading by example.<div><br></div><div>An NCO who is just completely incompetent at leading, and do not have the slightest idea on how to do much of anything much less even soldiering.<br><div><br></div><div>Those are example of toxic leadership. &nbsp;Being loud, enforcing standards, or cursing are not in anyway examples of toxic leadership.</div></div>
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SSG Leonard J W.
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This is a good post, MAJ Oberg. I like to think of toxic in one of its most accurate definitions: 'acting as or having the effect of a poison; poisonous'. With this understanding, a toxic leader is one who 'poisons' the organization. Selfishness is one of the most shared characteristics of toxic leaders. A selfish leader is not really a leader. They are abusive and manipulative, and they make their living by having the Soldiers beneath them or equal to them doing all of the work while taking the credit for it. This is just one of the many ways that organizations are poisoned. I have come face-to-face with quite a few of these toxic leaders, and it's not that hard to understand the difference between someone who is trying to do what's right and someone who is just looking out for themselves. I refer to people of this nature by their pay grade rather than their rank, because they are concerned more about the pay of the grade than the duties of the rank.

Standards and discipline have never been poisonous to anything. They are the health of an organization - the reason why it runs correctly and why its people are not in trouble every week. Asking people to do what's right, even if you're loud about it, doesn't make you poisonous. Asking them to do what's right while you're doing something completely different, or the 'Do as I say, not as I do' mentality, makes you poisonous.
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MAJ Senior Signal Oc
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I have had this conversation many times. Too often a hard ass boss is called toxic and sometimes there is a fine line. I had a battalion commander who worked the hell out of us down range. We worked till 0200 and started at 0800. On the other hand he never raised his voice, treated people fairly, and was reasonable but believed in getting every ounce of work out of people. The Soldiers, many of the juniors who would rather be playing games and screwing off, would call him toxic but this wasn't the case. <br>This is the problem with uneducated people who don't like their commander calling them toxic. I have had the pleasure of working for a boss who would verbally and physically assault personnel at meetings and because another BC was already relieved knew he couldn't be. Sad thing is although he didn't get promoted and forced to retire he ruined several careers in his wake.
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CPT Multifunctional Logistician
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<p>Sir,</p><p>I think the thing that really makes a leader toxic is the environment and command climate that they create for a unit.&nbsp; In my fairly short&nbsp;time in the Army I&nbsp;have already seen staffs that were absolutely terrified of approaching the commander with bad news.&nbsp; I have seen very high ranking officers hold grudges against fellow officers, intimidate&nbsp;DA civilians, make promises that were never kept, play favorites, and pass command responsibility for safety requirements down to subordinates.&nbsp;&nbsp;You&nbsp;can see it in the faces of the Soldiers when you enter a command environment ruled by&nbsp;fear.&nbsp; </p><p>&nbsp;</p><p>&nbsp;</p><p>That&nbsp;being said, I have also seen and served under absolutely&nbsp;briliant leaders.&nbsp; I once had a LTC yell and curse&nbsp;at me in front of an entire DFAC!&nbsp; But it wasn't toxic.&nbsp; I was wrong and needed a correction.&nbsp; It worked.&nbsp; He got the point across and I was a little embarassed at the time, but the next day&nbsp;we talked respectfully like professionals and there were no hard feelings.&nbsp; It was that talk the&nbsp;next day that really&nbsp;solidified my respect for that leader.&nbsp; I&nbsp;think that is a good example of a leader being able to yell and curse&nbsp;in an effort to enforce standards and discipline&nbsp;but not be toxic.</p><p>&nbsp;</p><p>Leading by example is the best type of leadership in my opinion and fear is not the same as respect.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p>
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CPT Multifunctional Logistician
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Not a problem, sir.  It clearly wasn't one of my proudest moments as a LT, but it was definitely an important learning experience!  At first I thought the LTC had lost confidence in me as an officer, but after we talked about it, he told me he regretted doing that in public and that we all make mistakes sometimes but he still considered me a good officer.  He is a COL now and I would gladly serve under him again and follow him into battle any day! 
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CPT Multifunctional Logistician
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To clarify, he didn't regret chewing me out!  Just the doing it in public part.  I'll admit it.  I needed that butt-chewing.
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LTC Field Artillery Officer
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We all need a good butt-chewing every now and then to really help us understand the importance of what we did wrong.  

I had a great BN S3 named MAJ Shaun Tooke (now a COL) give me two of my most deserved / best butt-chewing in my career.  Not only did they teach me the importance of what I did was wrong, but he also taught me that a great leader is capable of chewing your butt one minute and the next minute you are back to square one and nothing else is mentioned.  No grudges or anything.  It taught me to forget once my point was made.  Great lesson learned.
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CPO Public Affairs Chief
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I was once told by a great leader that if we didn't get yelled at from time to time, we probably weren't trying hard enough.
The issue I would raise here as I believe it brings something to the fight, is that too many of our leaders will tear someone down because they feel they have a chip on their shoulder, but then they don't invest in the unit or at least the service member by building them back up the way they perceive they should have acted in the first place. When this feat is accomplished by no less than 5 senior leaders simultaneously, that I feel is toxic, where you berate a member, belittle them and call them worthless and useless. I am certain that instances such as this have unfortunately happened to many people here. The difference that I have personally experienced is that the good leaders, who I respect and would follow into harm's way time and again, straightened my rudder, so to speak, but then also helped me understand why they felt that was the only way to get through to me and what I thought I should do about it. A call to action as opposed to kicking them, spitting on them and cursing at them and then dismissing them.
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