USAA could be the best bank in the US. Agree or disagree? Do you have or know of a better bank?

In the 51 years I've been a USAA member, I've had the pleasure of dealing with USAA on numerous occasions. The first was when AAA Auto Insurance cancelled when they learned I was in the military (True story, I had just returned with my second tour in RVN and got a call from the agent who allowed as how he had seen an article in the paper about my time in RVN and that, since we soldier types tended to lend our vehicle to fellow soldiers, it was AAA policy not to insure us low lifes.) USAA insurance has been wonderful ever since claims are processed quickly and in a friendly manner. Even better there are no hassles with the repair facilities - when you mention that USAA is your insurer their eyes light up. I've also used their banking products with absolutely no problems no matter where I've lived - including the Middle East. The only thing I've not been able to use them for is insurance on this little place out in the country. They don't do ag liability. My current auto loan is 3.74%.

I agree completely, not just for insurance and banking, but also investing. My only regret is that I couldn't use them for business banking. I had to rely on the same commercial banks that civilians use and thus was reminded of how terrible banking can be. No question, USAA is #1. One of my greatest delights came when I learned that my children could become members. They too take advantage of USAA and are loyal customers.

I've been a member since I entered active duty and have never been let down by their customer service. Just used them for my first home loan and found them to be highly competitive against local & national lenders. Also, highly responsive throughout the entire escrow process. I'll be keeping USAA in the family for a long time.

Disagree heavily, they are a solid #2 at best. I'll take navy federal every day of the week. PenFed is also excellent if looking for a low rate. USAA is great, but not my #1.

I know of no other bank that refunds you ATM service charges like USAA does. I LOVE THIS COMPANY!!!

As much as I love USAA in the last couple of years I have been getting really good rates from Navyfederal on auto loan for some odd reason. I will say this though USAA's insurance and home owners insurance is the best out there and that is why I have it...

I have been with USAA for 49 years and have never found any other bank that was its equal or better.

I'm sure USAA is great, but I'd put it toe to toe with NFCU any day of the week.

Navy Federal

I have had Usaa for just over 10 years now. I have used them for everything ie; banking car/rent/homeowners insurance, investing auto loans and saving. Recently I have been shopping around more and found state farm to be a better priced home owners and car insurance. This difference was by a lot! I still use them for my everyday banking but I will always shop around. I have had nothing but great experiences with them!