Posted on Mar 27, 2015
CPT Senior Instructor
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3.15.11group2 046
What is the ideal turn around time for an award after it has it has been submitted. Some awards, such as the Army Achievement Medal, are only a Battalion Commanders Approval. Shouldn't that be a quick turn around? What about a higher award?

What do you do if you haven't got a response and it is appears to be lost in the system rather than the approval authority denying? In that case has anyone been denied an award and had the form returned saying such? I haven't found any regulation yet specifying a time frame or approval yet. It may be out there but I didn't see it in good ol' AR 600-8-22.
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LTC Retired Veteran
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CPT (Join to see) , how does it go, "Do unto others..."

First off, nothing should sit in a commander's box unless there is a reason for reflection, research or more information. As LTC (Join to see) said, the XO needs to ensure the paper keeps moving.

Secondly, leaders really miss the point of the administrative awards (in contrast to awards for valor et al, which need a deliberate process for what I hope are obvious reasons). Submitting someone for an award on a DA 638 is less about the four achievements; it is about the soldier's service or a particular achievement that can be adjudicated in a conversation or a phone call in three minutes or less; e.g. "Hey sir, I want to submit 1LT Rosa for an AAM because he kicked butt during annual training." As a commander, the answer is either "ok" or "nope", possibly, "let's talk about it" but the first two are probably the norm.

For service awards, it has to do with overall performance and level of responsibility. A CSM and a commander in any command can tell you right now who are the exceptions -- the PSGs or SSGs who we want to push for an MSM or the ones we want to give less than the norm -- i.e. the Lieutenant that only rates an AAM.

So what takes so long? Procrastination. Inefficiency. Lack of respect. One thing I detested in the military was the "staffing", whereby people who had no real interest in a matter kept an action for weeks to sign off on that action. The common one is to hear that the S1 shop has to review the DA 638 for errors, because if their are errors on the form, it would like bad in their files. While I have never known a typo on an award form to cost an NCO a promotion to Master Sergeant, I do know that the total document is less than about 1000 words -- does it take weeks for multiple soldiers, NCOs and officers to review a two-page document for typos, especially with spell-check?

When you command, treat every award as if it was for you, meaning if you knew your boss sat on an award for a period of time out of apathy or laziness, how would that make you feel. Commanders and their senior NCO counterparts are responsible for ensuring the efficiency of the processes. In my experience, the Army does not do a good job in this regard.
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SFC Mark Merino
SFC Mark Merino
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LTC (Join to see) I would have loved to work for you!
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CPT Senior Instructor
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You don't see a lot of that now a days at least I haven't.
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LTC Retired Veteran
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Thanks SFC Mark Merino ; no doubt I would have enjoyed the same with you.
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SSG John Bacon
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I used to love doing things directly from the regulations. They always get kicked back for corrections because it wasn't in the "approved format" Then when you try to educate your S1 on what a correct format looks like and you get a talking to by your 1SG. Then soldiers want to know where the award went and you have to tell then that you need 4 bullets for an AAM because that is the BN Standard. So frustrating when you try and do it the correct way and every body else doesn't.
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CPT Aaron Kletzing
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Awards approved at battalion commander level authority should take 1 week for turnaround on average. 2 weeks max if the unit is really busy with training etc.
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LTC Retired Veteran
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CPT Aaron Kletzing Are you a Seinfeld fan? Have you seen the episode where Puddy is selling Jerry a car and admits that some of the add-ons are just made up?  Knowing what I know now, awards approved at the battalion command level should be measured in days and hours, not weeks.  Those commanders that take longer have no one to blame but themselves. We're talking about a two-page form document with very little actual texts.

But your estimate is a great improvement over what I would say is the "norm".
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CPT Senior Instructor
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Just so you know it has 3 months now and not word yet. I have pushed it up but I have lost faith in how they use the award system. It is pretty sad when I recommend and award a soldier in a timely manner.
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CPT Aaron Kletzing
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CPT (Join to see) is it bogged down at an above-company level? Can you get your 1SG involved? There was an instance for me personally where an award I wrote up for a SGT in my company was at a standstill at battalion level. I requested a quick mtg with the battalion CSM and respectfully stood in front of him and personally explained why this award needed to go through and why the Soldier had earned it. It got through the next day.
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CPT Senior Instructor
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I wish it were that simple. I sent you message.
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LTC Student
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As a BN XO now, all awards run through me. I insist upon a 72 hour turn around from the S1 shop and command team for corrections, as well as with the Batteries when the corrections are sent down.
With respect to signatures, it is your BN CDRs perspective of when he signs but in my opinion the BN XO is failing if he allows his boss to sit on awards for more than 72 hours.
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CPT Aaron Kletzing
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LTC (Join to see) -- CPT (Join to see) just updated us this morning that there has been no movement on the award after 3 months. What should be do now? Is it too much for him to chat with the BN XO about it?
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LTC Student
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CPT Aaron Kletzing & CPT (Join to see) Not at all. Talk to him as soon as you want to, that long is completely unacceptable in my book. I would have the ass if my S1 shop allowed any award to sit anywhere close to this long.
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Wait time after submitting an award, (DA Form 638)
CW4 Russ Hamilton (Ret)
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There were two CW4’s in my unit, each with 35+ years in service, who retired approx 2 years ago. Both were submitted for LOM’s in a timely manner when they retired. The DA 638’s are still sitting in “someone’s” inbox at the approving level. I called a CW5 buddy of mine who looked into it, apparently a couple “someone’s” forgot about them. 2 years is unacceptable and a slap in the face to anyone.
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CPT Senior Instructor
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I agree. I would rather get it back denied.
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CSM Brigade Operations (S3) Sergeant Major
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Edited >1 y ago
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It is usually a unit commanders policy and most of them, at least on active duty are close to the following..

AAM - Submitted for approval authority 30 days prior to presentation date.

ARCOM - Submitted for approval authority 60 days prior to presentation date.

MSM - Submitted for approval authority 90 days prior to presentation date.

You always have the back and forth "corrections" that need to be made at each level even though AR 600-8-22 states that the DA 638 should be "generally error free". Everyone is a frickin English major these days.

AAMs were simple, I usually hand walked them into the boss for signature and then right to the S-1 for distro back down to the companies. No excuse for a "late" AAM or, any award for that matter. Award status should be briefed at the Command and Staff every other week, if the process is broken the CSM should be whoopin the S-1/1SGs asses.
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CPT Senior Instructor
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The worst case of this was for one of my AAMs. I was in Iraq in 2009 and got a AAM. I was a bit taken by it. My PSG congratulated me then I opened it up. It was for an Annual Training a year prior, before we deployed. To the credit of the Officer that recommended me for the award he did so at that time a year prior but it didn't get any traction. He resubmitted it when in country knowing they wouldn't stop it there. Now I am that PL battling the system. I am with you on this. A AAM should be complete in a couple weeks at most.
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PFC (Non-Rated)
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Ideal time? one week for an impact AAM, 30 days for an AAM, 60 days for an ARCOM, 180 days or more for anything higher. That said, I knew an NCO who resubmitted an ARCOM six years after the fact when he found out the award he submitted for a soldier was lost after he had PCSd. He had the original DA 638 saved on a 3.5 inch floppy disk and the current brigade commander signed off on the award citing a "grave injustice" was done to the soldier who well deserved the award. Last I saw of that commander he was wearing a few stars.

I also know another guy who had an ARCOM downgraded by the battalion commander to an AAM and had the S-1 issue the award. At the same time the award was still sent to brigade and was upgraded back to an ARCOM by the brigade commander. Currently the soldier can't correct his OMPF for having two awards for the same reason because they were awarded separately with separate award numbers.
Also, if you have an award downgraded, the original DA Form 638 should be posted to your OMPF, I forgot which section...maybe admin?...I would imagine the same goes for an award that was denied with no award issued.
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CPT Senior Instructor
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You are going to be a great NCO one day.
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MAJ RaĂşl Rovira
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I've seen AAMs and JSAMs be processed and ready for presentation between 3 to 4 weeks. What the two organizations had in common were two things. (1) Commanders and Key Leaders cared and they showed it. (2) Almost no red tape, just the normal Business Value Added activities (processing, tracking, preparation...).

Unfortunately I witnessed an organization that held Awards Boards once a month. The staff were the ones making determination and recommendations for the commander. It added 30 to 45 extra days to any award. MSMs can take from 4 to 5 months. Regardless of the rational, it is a moral crusher when recognitions take too long. I get it that it is the commander's award program, but this one missed the mark in my view.

When an award recommendation is not going in a positive direction its time to talk with folks that have control over the situation or influence over it. Also an advocate (person of influence) can help sell the award to the decision maker.

Sometimes we are on our own. War story, I PCSed from Savannah Ga to the Advanced Course after less than a year in the unit. Previously I was deployed in the Balkans for a year. I knew my PCS award would be an AAM (short time in the unit + a cool NTC rotation). I was fine with it. I was at Fort Lee for several weeks when I called the unit S1 to check on the award. Had I not called I would have never received it. Its not the first time this has happened.

Don't be afraid to ask for help or make the call.
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LTC Foreign Military Advisor
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My personal rule is no admin actions stay in my inbox for more than 24 hours (presuming I'm in the office and not TDY). My admin section briefs me every Friday confirming there are no actions pending my close out recommendations or approval as a backstop. I've had 2 actions exceed this, both were deliberately done to verify accuracy of the action prior to signature.

Best way to gauge an organization, do NCOs depart with their award and evaluation on hand?
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CPT Senior Instructor
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I commend you are that Sir. That is how a leader should put their soldiers first.
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SPC(P) Mark Newman
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Hi Lt. Rosa, I was getting awards in the mail AFTER I'd hung up my uniform and was a civilian lol! Both the Overseas Service Ribbon and the Army Commendation Medal came out n the mail to my mom and dad's house. I would have preferred to get them sooner so i could actually WEAR them but it still felt good to be recognized.
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CPT Senior Instructor
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Yeah. You would think they would take that into consideration.
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MAJ Senior Signal Oc
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In the few battalion I have worked on staff this is the standard of how far they need to be submitted before the proposed presentation date:
AAM- 30 days
ARCOM- 60 days
MSM/BSM- between 120-180
This times are quite large but you have to realize each of the staffs they are going to such as an MSM/BSM going to a Division Level Command for approval. Hope this helps.
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