Posted on Apr 23, 2019
SPC Darin Taylor
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My dad is an Airforce Veteran and is currently on the Veteran's Choice Program. He has been going to his heart specialist and eye doctor for outpatient care. He has never had to pay any copay after each appointment and now all of a sudden he gets a bill from the VA for copayments that's dated back 1 year. Why does the VA wait so long to bill you? Why don't they bill you monthly?
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Responses: 5
COL Mikel J. Burroughs
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That is a great question SPC Darin Taylor - Can you have your Dad name you as Power of Attorney to handle these inquiries and find out what they have to say? This is the first I heard of a co-pay for over 1 year ago. I've heard of Veteran's getting charged for not following the proper procedures with First Choice, or they have to pay a portion of the debt because they have regular insurance through another carrier. The only thing I can think of is they don't have their act together and their cleaning up a mess after the fact. I'm curious to see if you or your Dad can get a straight answer from someone on this.
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CSM Darieus ZaGara
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While I am not an expert I have not heard of this situation, unless the individual has alternative insurance. If so the VA offsets the payment with the alternative insurance. In either case he should be able to make a call and get an answer. As for the delay, if he is to make copayments it is usually done at the doctors visit, therefore it would appear that the VA made the payment and is recouping instead of your father getting a late fee or otherwise. Can’t be sure be. Thank you both for your service.
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PO2 Kevin Parker
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COL Mikel J. Burroughs can you give SPC Darin Taylor some insight on this?
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