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SSG Robert Perrotto
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Edited 3 mo ago
Using AI to change how call centre workers sound to 'American' can be good and evil. It might help customers understand better and feel more comfortable. But it could also make people worried about being authentic and respecting different cultures. It's essential to think about both sides.

For my business, AI has been beneficial. It's not just for talking to customers but for lots of other stuff. We learned a lot from https://www.crispysoftwaresolutions.com/. They showed us how to use AI correctly, ensuring it was good for our business and the people we work with. They helped us organize projects and improve how we talk to our customers, which was excellent.
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Sgt Commander, Dav Chapter #90
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In my view I believe it will make things worse! We have enough fake B.S. surrounding us, we don't need to be lead down a primrose path by AI equipment!!!
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Lt Col Charlie Brown
Lt Col Charlie Brown
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I am afraid it will "get loose" and increase the fraud calls
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Sgt Commander, Dav Chapter #90
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Maj Robert Thornton
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Worse!
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