Posted on Mar 28, 2023
Pay up, kid? An ER's error sends a 4-year-old to collections
278
8
2
4
4
0
https://www.npr.org/sections/health-shots/2023/03/28/ [login to see] /pay-up-kid-an-ers-error-sends-a-4-year-old-to-collections
Dr. Sara McLin thought she made the right choice by going to an in-network emergency room near her Florida home after her 4-year-old burned his hand on a stove last Memorial Day weekend.
Her family is insured through her husband's employer, HCA Healthcare, a Nashville-based health system that operates more hospitals than any other system in the nation. So McLin knew that a nearby stand-alone emergency room, HCA Florida Lutz Emergency, would be in their plan's provider network.
But McLin said a doctor there told her she couldn't treat her son, Keeling, because he had second- and third-degree burns that needed a higher level of care. The doctor referred them to the burn center at HCA Florida Blake Hospital, about a 90-minute drive away.
McLin, who is a dentist, said the doctor told her the stand-alone ER would not charge for the visit because they did not provide treatment.
"I don't remember exactly how she phrased it, but something along the lines of, 'well, we won't even call this a visit, because we can't do anything,'" McLin said.
Dr. Sara McLin thought she made the right choice by going to an in-network emergency room near her Florida home after her 4-year-old burned his hand on a stove last Memorial Day weekend.
Her family is insured through her husband's employer, HCA Healthcare, a Nashville-based health system that operates more hospitals than any other system in the nation. So McLin knew that a nearby stand-alone emergency room, HCA Florida Lutz Emergency, would be in their plan's provider network.
But McLin said a doctor there told her she couldn't treat her son, Keeling, because he had second- and third-degree burns that needed a higher level of care. The doctor referred them to the burn center at HCA Florida Blake Hospital, about a 90-minute drive away.
McLin, who is a dentist, said the doctor told her the stand-alone ER would not charge for the visit because they did not provide treatment.
"I don't remember exactly how she phrased it, but something along the lines of, 'well, we won't even call this a visit, because we can't do anything,'" McLin said.
Pay up, kid? An ER's error sends a 4-year-old to collections
Posted from npr.org
Children
Medical
Health
Posted 1 y ago
Responses: 1
3
3
0
PO1 William "Chip" Nagel 45 & Republicans had 4 years to pass a Health Care Bill... Zilch... all mouth no action.
..."Patients do not have to give up once a bill goes to collections, Fuse Brown said. "Once you hear from a debt collector, it's not like the game is over and you lose," she said. "Consumers do have rights."
François de Brantes, a home health company executive and expert on how money flows through the health care system, said that hospital billing errors are not uncommon but that he had never heard of a situation like the one McLin experienced. He called it "puzzling" that HCA would issue a formal claim in a dependent child's name.
De Brantes said those in a similar situation should also ensure that the collection agency removes any record of a debt against a minor to protect the child's financial future.
"This stuff happens, where you have children who are improperly billed for stuff that they shouldn't be billed, and they end up in collection," he said. "Then the kid finds themselves with a collection record and they can't get loans in the future, potentially student loans."
..."Patients do not have to give up once a bill goes to collections, Fuse Brown said. "Once you hear from a debt collector, it's not like the game is over and you lose," she said. "Consumers do have rights."
François de Brantes, a home health company executive and expert on how money flows through the health care system, said that hospital billing errors are not uncommon but that he had never heard of a situation like the one McLin experienced. He called it "puzzling" that HCA would issue a formal claim in a dependent child's name.
De Brantes said those in a similar situation should also ensure that the collection agency removes any record of a debt against a minor to protect the child's financial future.
"This stuff happens, where you have children who are improperly billed for stuff that they shouldn't be billed, and they end up in collection," he said. "Then the kid finds themselves with a collection record and they can't get loans in the future, potentially student loans."
(3)
(0)
Read This Next
Continue with Facebook 
Continue with Google