Posted on Oct 1, 2023
Johnson County cities grow frustrated with trash pickup delays — sometimes lasting weeks
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Republic Services is back in the hot seat with Overland Park, Shawnee, Lenexa and Prairie Village residents, with some residents going without trash pickup for weeks. Two of the cities have fined the waste management company, but none so far have severed their contracts.
Johnson Countians are once again experiencing trash pickup delays.
Less than a year after widespread Republic Services delays, some residents in Johnson County’s biggest cities are still seeing trash sit on curbs for weeks on end.
Republic Services is back in the hot seat with Overland Park, Shawnee, Lenexa and Prairie Village residents.
“We acknowledge that these areas have experienced delays and are working with our customers to remedy the situation,” Republic Services Media Relations said in a statement to the Post. “We are committed to our customers and to ensuring uninterrupted service moving forward.”
Here’s what the trash pickup delay issue looks like in Johnson County.
Johnson Countians are once again experiencing trash pickup delays.
Less than a year after widespread Republic Services delays, some residents in Johnson County’s biggest cities are still seeing trash sit on curbs for weeks on end.
Republic Services is back in the hot seat with Overland Park, Shawnee, Lenexa and Prairie Village residents.
“We acknowledge that these areas have experienced delays and are working with our customers to remedy the situation,” Republic Services Media Relations said in a statement to the Post. “We are committed to our customers and to ensuring uninterrupted service moving forward.”
Here’s what the trash pickup delay issue looks like in Johnson County.
Johnson County cities grow frustrated with trash pickup delays — sometimes lasting weeks
Posted from kcur.org
Overland Park
Shawnee
Lenexa
Posted 8 mo ago
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PO1 William "Chip" Nagel
..."“WM is committed to providing the most reliable collection service in the industry,” Disbrow said via email. “If a missed collection happens, we focus on immediately making it right for our customer to mitigate future service issues.”
Yocham said the city weighs the matter seriously whether to revoke a trash hauler’s license because it would impact even more residents who would then have to switch trash services.
“If we revoked [Waste Management’s] license to haul in Lenexa, over half of our residents and many businesses would be without service for some period of time, which is, frankly, a much larger problem than a few missed pickups in an isolated area,” Yocham said. “Further, we have reason to believe that the other haulers who are licensed in our community would not have the operational capacity to pick up all the Waste Management business.”
Yocham said the city takes violations seriously, but late pickups don’t count as violations. The city gets about one or two complaints about trash collection each week."
..."“WM is committed to providing the most reliable collection service in the industry,” Disbrow said via email. “If a missed collection happens, we focus on immediately making it right for our customer to mitigate future service issues.”
Yocham said the city weighs the matter seriously whether to revoke a trash hauler’s license because it would impact even more residents who would then have to switch trash services.
“If we revoked [Waste Management’s] license to haul in Lenexa, over half of our residents and many businesses would be without service for some period of time, which is, frankly, a much larger problem than a few missed pickups in an isolated area,” Yocham said. “Further, we have reason to believe that the other haulers who are licensed in our community would not have the operational capacity to pick up all the Waste Management business.”
Yocham said the city takes violations seriously, but late pickups don’t count as violations. The city gets about one or two complaints about trash collection each week."
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