'Aisles Have Eyes' Warns That Brick-And-Mortar Stores Are Watching You

Yes, I agree with this. While they haven't "told" me I know it occurs. We are always gathering on our customers. It also helps with our customer relationships, which are very important.

First, a business is there to make money. That's its primary goal, second if the business is big enough it has stockholders, and their secondary goal is to make stockholders happy. Having said this, with all the technology we have now, I'm not surprised that businesses would use it to make more money. If doing so makes any particular customer feel satisfied with their purchases, then they've succeeded with the technology used. What could possibly be next?

Have you read the book?