The more we look around in our world today, the more problems we tend to notice. We all have opinions that contribute to a greater and more diverse outlook on different issues. This can either lead to positive contributions, contributions that are optimal but are still in need of continued improvements, or a complete revisit of what we are doing and how we are accomplishing.
High-quality health care should not be a difficult service to provide. In recent years we have seen average outcomes and less than average outcomes. We have seen good outcomes. We strive for the majority to receive positive outcomes.
Why has this become such a difficult task? Major factors relate to lack of user engagement and a failure to define problems in advance so that we can solve for them.