How a global seafood giant broke Red Lobster | CNN Business

At Red Lobster headquarters, employees prided themselves on a fiercely loyal culture and low turnover. Some employees had been with the chain for 30 and 40 years.

But as Thai Union installed executives at the chain, dozens of veteran Red Lobster leaders with deep knowledge of the brand and restaurant industry were fired or resigned in rapid succession. Red Lobster ended up having five CEOs in five years.

Thai Union CEO Thiraphong Chansiri visited Red Lobster’s headquarters in 2022 and toured restaurants around the country. He brought along a feng shui consultant named Angel to Orlando, former senior leaders at Red Lobster headquarters told CNN. The consultant determined that executive offices in Orlando were “bad Feng shui and no one should use them,” one former leader told CNN. The executive offices sat empty.