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I had a call that a user lost her credit card in the computer. I went to her office to see what she was talking about and found that she was trying to make a purchase online and the site asked her to submit her credit card information so she inserted the card into the slot beneath the optical disk drive... and it didnt come back.
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PO3 Steven Sherrill
PO3 Steven Sherrill
8 y
LTC (Join to see) I hope, for the user's safety, that you confiscated the computer after retrieving their card for them?
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LTC Owner
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8 y
PO3 Steven Sherrill - I wish I could have.
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PO3 Steven Sherrill
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LTC (Join to see) I was just reminded of another one we had. We got an internal call from our new HR Director. She was complaining that she could only make internal phone calls. Every time she tried to make an external call she got a fast busy tone. She had forgotten that she needed to dial 8+ the number for external calls.
In the same vein, I had been working here for a few months, and we kept having 911 hang up calls. We used to use 9 to pick up the external line. People were double hitting the 9 and double hitting the 1 when they were making long distance calls, so they were calling EMS instead of Boise. We changed it to 8 for an external line to alleviate that problem.
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PO3 Steven Sherrill
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LTC (Join to see) We have corporate E-Mail. We help our field folk out by remotely connecting to their PCs. The questions that they ask are not humorous, just repetitive. What makes it funny is how much they really think we can do from a thousand miles away. So we get requests to set up their Gmail accounts. I have been asked to reset AOL passwords. I have been asked if they can access their E-Mail on an old Nokia candy bar phone. The funniest one I got was a request to access AOL's servers to verify that an E-Mail had been sent from a user using their AOL E-Mail account. My response, if I had that kind of power, I would use it to win the lottery, and you would never hear from my fat ass again.
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