Airports
Airports
Posted on Sep 21, 2023
The North American airports that travelers find the most – and least – satisfying | CNN
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Best and worst U.S. and Canadian airports of 2023…
The North American airports that travelers find the most – and least – satisfying | CNN
Posted from edition.cnn.com
Airports
Travel
Leisure and Travel
Posted 8 mo ago
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LTC Eugene Chu Picture Reminds Me of Detroit. My Favorites? Denver, Seattle, Dallas/Fort Worth, Portland.
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LTC Eugene Chu
"Sky-high passenger volumes. A shortage of pilots. Weather delays and cancellations.
Sounds like a recipe for disgruntled air travelers. But an “amazing thing” happened at North American airports over the last year, according to a news release from consumer insights and analytics firm J.D. Power: passenger satisfaction improved.
That’s the big takeaway of the J.D. Power 2023 North America Airport Satisfaction Study, which was released Wednesday. The study evaluates three airport categories – mega-airports, large airports and medium-sized airports – based on more than 27,000 traveler surveys collected from August 2022 through July 2023.
The improvement is “not totally unexpected,” says Michael Taylor, managing director of travel, hospitality and retail at J.D. Power."...
"Sky-high passenger volumes. A shortage of pilots. Weather delays and cancellations.
Sounds like a recipe for disgruntled air travelers. But an “amazing thing” happened at North American airports over the last year, according to a news release from consumer insights and analytics firm J.D. Power: passenger satisfaction improved.
That’s the big takeaway of the J.D. Power 2023 North America Airport Satisfaction Study, which was released Wednesday. The study evaluates three airport categories – mega-airports, large airports and medium-sized airports – based on more than 27,000 traveler surveys collected from August 2022 through July 2023.
The improvement is “not totally unexpected,” says Michael Taylor, managing director of travel, hospitality and retail at J.D. Power."...
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