During your active duty service did you create or contribute to the improvement of a command operation and how were you acknowledged?

At Naval Base Charleston, SC 1985-1989, I was stationed at Naval Dental Clinic Charleston. I had a friend who went by the nickname Ray. She totally had very little military bearing and drank coffee like using a vacuum cleaner. She decided to drop her Naval Elected Career (NEC). For punishment she was assigned to Oral Surgery/Central Sterilization Room (CSR). That was a serious misadventure. Instead of sulking in her "new dungeon", she turned the CSR around 180°. She worked on her CSR project before work, after work, , and on weekends. Within six months, she turned that "mess" into a first class CSR to match the Naval Hospital Charleston's operation. For all of that commitment, she got a certificate from the Command. The Department Head received the Navy Accomodations/Navy Achievement Award, some type of recognition from OSHA, and some other things. It has been forty-two years ago, so those award details are fuzzy. Ray was very ill and she died about twenty years ago, at forty-six years old. She carried the hurt of the sleight all the days of her life. So, if you remember someone who contributed to Command Operations, please tell us about the person.