Posted on May 9, 2020
Can the VA refuse to treat a 100% service-connected veteran citing their case as "too complex," and also refuse to outsource them for care?
146K
1.91K
839
490
490
0
I have a pretty 'complicated' medical case but the VA continues to refuse at times to even consult with me despite internal VA referrals for the consults. They also refuse to refer me to anyone who possibly CAN help-- or the Mission Act options don't have any providers for the care needed within hours of me. Then they refuse to cover many of the meds that outside specialists suggest, costing me >$3,000 per year out-of-pocket. Is this OK at any level and would anyone have any suggestions for how to get the needed care? This way preceeded COVID-19 issues but continues despite it. I've been told the doctors won't even agree to a telehealth or video health consult at the VA across a few departments and programs. I'd already involved a senator's office a few years back and have made almost no progress. Help, please?
Posted in these groups: 
Department of Veterans Affairs (VA)
Washington
Veteran Benefits Advisor
Team Veteran Foundation
My Veteran Community
Department of Veterans Affairs (VA) Washington Veteran Benefits Advisor Team Veteran Foundation My Veteran Community
Posted 5 y ago
Responses: 430
0
0
0
Have you contacted Patient Advocate, If so, have you tried You can file a complaint with the VA by:
Calling the VAOIG Hotline at [login to see]
Calling the VA fiduciary program at [login to see]
Calling the VA toll free number at [login to see]
Calling an EEO counselor at 1-888-RES-EEO1 ( [login to see] ), or 998, they will get you where you need to go to get assistance, it's not just suicide line.
Calling the VAOIG Hotline at [login to see]
Calling the VA fiduciary program at [login to see]
Calling the VA toll free number at [login to see]
Calling an EEO counselor at 1-888-RES-EEO1 ( [login to see] ), or 998, they will get you where you need to go to get assistance, it's not just suicide line.
(0)
(0)
0
0
0
Write a letter to your Congressman, at all levels. As SPC Richard Zacke says, the WH, and that staff, and yes it can and will be covered, most likely. I had a double lung transplant 20 years after separation from service and the name brand meds that are recommended from Duke are getting the pushed down to the basic meds that VA is willing to pay for NOT what DUH is wanting their transplant patients to take. Talk to your Representatives, Senators, and all the other ilk on the Hill to get the Health Care PROMISED/Contracted to you and me.
(0)
(0)
Suspended Profile
I presume your case is not covered unders the PACTAct, SE or SWAsia. High profile issues getting due attention.
I agree, if your senator was no help, write the POTUS & cc your states senators, particularly if they will be running for office soon. It seems as though once political interest is shown, nothing is to expensive or to complex.
I agree, if your senator was no help, write the POTUS & cc your states senators, particularly if they will be running for office soon. It seems as though once political interest is shown, nothing is to expensive or to complex.
0
0
0
0
0
0
I say write or call your States Representative and Senators see if they can help!
(0)
(0)
0
0
0
I hate to say this, but you might have to find another VA, But I will tell you that when I did not like something I contacted the patient advocate. He was very helpful. I called a different VA for my brother had he got help right away. Sometimes you really have to make certain you are heard.
I wish you the best of luck. You have earned the help you need.
I wish you the best of luck. You have earned the help you need.
(0)
(0)
0
0
0
This is an easy issue. Get all your documentation make two copies [one for you and one for your Congressional Representative. Make an appointment with said Representative military liaison and go from there. PS: Do you vote? Also, the option you don't like--MOVE.
(0)
(0)
SMSgt Bob W.
PS: I have known people who experienced medical issues whereby they were not anyone able to correct their issues locally; thus they has to travel approximately 200 miles and actually rent an apartment for six months. With testing, surgeries, post-surgery treatment it was five months, three weeks before they were released. Guess who the insurance, VA, and Medicare don't cover the apartment.
(0)
(0)
0
0
0
My opinion is that the VA should Never refuse to treat any veteran no matter what your disability level. The VA is there to serve veterans and take care of us, as they like to say their motto is from Lincoln, to serve him who has served and his family.
(0)
(0)
0
0
0
I am 100% plus for cervical, thoracic, and lumbar spine. VA in Houston said that surgery was not an option. I dismissed myself from their presence and vowed to never return because of incompetence. Please find yourself a private neurosurgeon to have any surgeries done. I have two back surgeries and one neck surgery. Still have pain and limited movement, but all is well with my soul!!
(0)
(0)
Read This Next
-
Ask questionGet expert advice and
tips for your questions. -
Post updatePost pictures, personal updates, plans, or anything you like!
Continue with Facebook 
Continue with Google 
