Posted on Dec 16, 2019
SPC Human Resources Specialist
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I was supposed to go TDY to Germany earlier this month but had my phone, cac, license, and debit card stolen (phone wallet case) on thanksgiving and my flight was 2 days later. I was also out of state handling my personal affairs to make sure nothing goes wrong while I was on my trip(ironic huh?). I managed to cancel things for free after explaining my situation, except for this one hotel that is charging a cancellation fee on my GTC. They haven’t done it yet and it hasn’t populated on my account so I can’t create the voucher to close out. But when it does populate, is that out of pocket? Or is the voucher for reimbursement to pay the card?
Posted in these groups: Ae5debb6 TravelTdy stay sign TDY
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MSG Intermediate Care Technician
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This is where you pose this RFI to your NDAA and/or DTS Approving Authority.
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SFC Retention Operations Nco
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Yes you do, you simply do a small voucher for the amount.
However, with that said, you should not be receiving cancelation fees if the room was booked through DTS or booked for the government rate.
Either way, you are not responsible to pay them
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SPC Human Resources Specialist
SPC (Join to see)
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It was booked through booking.com Because there was no room available in the NATO school lodging so I had to do my own accommodations.
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SGM Jeff Mccloud
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You cancel the DTS authorization "with costs".
When the cancel gets approved, you create a voucher for that cost.
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Do you get reimbursed for cancellation fees on the GTC?
SPC Stewart Smith
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Did you pay by bank card or credit card?
If you paid by credit card, call your issuer and contest the charges.
Full disclosure: hotels are allowed to charge a cancellation fee and they typically have an additional fee you can pay when you book the room that allows you to cancel it without penalty.
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SPC Human Resources Specialist
SPC (Join to see)
6 y
It was with the government travel card, it just hasn’t populated yet. When I was booking I didn’t see an option for the extra fee.
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SPC Stewart Smith
SPC Stewart Smith
6 y
SPC (Join to see) - My best advice is to call the hotel, speak with the manager, bitch bitch bitch. If he/she doesn't help then google the branch managers phone number and email and bitch bitch bitch.
Squeaky wheel gets the grease.
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PO1 H Gene Lawrence
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I would think if you had it on a credit card, you could let them handle it.
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SPC Human Resources Specialist
SPC (Join to see)
6 y
Yeah but I don’t want to mess things up, I want to be on top of it because I know how much of a pain it could be if you blow it off.
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Maj Flight Commander
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Yes — you file a local voucher and claim those costs
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