Posted on Sep 3, 2015
Doing SSD from home; always says "Web page not responding". Is there a solution?
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Whenever I try to do SSD from my laptop at home it always goes to the section I left off, but when I hit the "next" button it won't let me and I get a message that says "the program is not responding". Has this or does this happen to anyone else? If so is there a solution for it?
Posted in these groups: 
IssuesStructured Self Development (SSD)
IssuesStructured Self Development (SSD)
Posted >1 y ago
Responses: 5
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I had that problem. I had to install all the certificates that you need to log on to AKO, then change SSL and TSL settings in the Internet Options. I think I had to use IE as well
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I had a similar issue back when I was doing SSD-III. I called the help desk, they ran me through a bunch of steps and it still didn't work. I just ended up using a different computer.
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Have you tried Internet Explorer? A lot of government programs only work on IE (and sometimes only older versions of IE).
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SSG (Join to see)
No I haven't sir, I was told by personnel in my S-6 that Google Chrome is the best way to go.
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LTC Yinon Weiss
SSG (Join to see) - I obviously haven't done SSD, but I do know that virtually all DoD programs are designed for IE, so it's worth a try. DoD troubleshooting also only supports IE, so if you find any troubleshooting information, you can actually follow it.
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