Dress at HRC

Rocky,

I used to work at HRC was there as a Solider and again as a contractor. To answer your initial question, no I do not see any relation to the service you get and the clothes you wear. There were times when I got called in after hours as a Solider and had to get in, in whatever I had on at the time. The professionalism remained and the level of service consistant.
Now to address another portion of question, should the dress code be professional at HRC? Yes. HRC is the equivalent of a corporate business Human resources, and should act accordingly. Soliders should be in class C atleast, and cilivians should be in dress attire, shirt and tie type of dress.
One thing my old 1st Sgt taught us, when you look good, and when you look good you feel good, and when you feel good you work good.
My two cents

To me I don't care really what you would be wearing as long as its not offensive as long as the problem I have is being corrected.

Regardless of where we work, this is still a professional organization. I can see personnel wearing California business casual on Fridays at HRC, but Mon-Thurs is business attire. So if that is ASU or class b (military) and suit/tie/dress (civilian) then so be it. SFC Leber nailed it, how you dress will impact how you feel and how you act. Do we allow Solidiers to wear grungy dirty uniforms to PT? Why not? They're just gonna get dirty anyways. Because it's the right thing to do, that's why. Until the Army has 2 distinct forces (1 for combat and 1 for support) we all have to follow the same rules. On a personal note, I do agree with with allowing "support" personnel wearing more casual business attire since 95% of their time is spent in offices. But, professionally, I do agree with the current policy.

I live in western Mi. and you get jacked around any government office from Local to Federal...most truly believe the tax payer is to serve them..

Found that most places that are part of the government the better you dress the better the service you get

The vast majority of civilians I've worked with tend to go with jeans&polos and they've all been great. When I encounter one that goes beyond casual (dress slacks/shirt and tie) I actually find them to be more up tight and often unapproachable. Attire doesn't always dictate quality of service but it's my opinion it changes the personality of the person giving the service.
I'll be the first to admit that I act very differently when I wear ASUs VS when I wear ACUs.

The vast majority of my dealings with HRC were over the phone or email. For all I know, they could have been wearing prom dresses, speedos, or chain mail.

My one physical visit there was for educational purposes so I wasn't evaluating the service they performed (or their apparel for that matter).

The question is not what the customer is wearing, but how you would want the worker to dress. Would it be suit and Tie or Jeans and polo? Do you think that the service you would get would be different depending on how the person at HRC is dressed?