If you could ask the director of Veterans Affairs one question, what would it be?

I would have to ask the director why still haven't improved the time it takes to get appointments at the V. A. I would like to mention first that I have only ever had a couple complaints about the Medical Center I go to but this specific event was particularly aggravating.
Background: I went back in for my appointment on 8 March of this year to get new hearing aids. The earliest they could see me to to give me the new set was 15 April. I called them on the 16th to tell them there was a problem; they had feedback and was ringing in my ears so I had to teach that day without them (my students might have liked it because they could yell at me!). I went back to my old set while I waited for them to get me back in. They did some adjustments and I tried them out for a couple weeks but they still were not right so I went by the hearing clinic while I was there for another appointment. On 21 May they finally got me in for another appointment to do adjustments. Still having problems on 7 June was my next appointment and I went to see them again. They needed a technician to see me, I might need different manufacturer, another appointment was set for 8 July. Four months for hearing aids? Ridiculous! I'm still not sure if they are right. They work OK at home but I will have to get back in the classroom to see if they work like I need them to.