Posted on Aug 1, 2018
My NCO is denying time to repair my A/C Unit that has been out for 30+ days. What can I do to fix this?
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I have been trying to have my A/C repaired for 30+ days just outside of Fort Bragg, NC. After a constant battle with the property manager, a company has finally come out to start repairs. The problem now is that the contractor requires that my wife and/or I be present for the repairs. We are both active duty and both of our NCO's refuse to let us take time to have it repaired. Each NCO states that the other spouse needs to handle it and refuses to accept that we take time away from work, despite the fact that we are currently doing nothing. I'm tired of sleeping in a humid 80-90 degree house with no end in sight. Is there any sort of army/base policy or regulation that determines that such action is not allowed?
Posted in these groups: 
Housing
Housing
Posted >1 y ago
Responses: 9
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Have you put in to take leave to get it done? Sucks but try that option if they won't just let you miss work for it.
Do they not do repairs on the weekends? Just wondering.
Do they not do repairs on the weekends? Just wondering.
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TSgt (Join to see)
I live in California, so it may or may not be relevant, but my property management company only allows work to be done on the house during the week; we had an issue where our furnace burnt out, and while during the day it's nice, the temperature in my son's room was dipping down into the lower 50s at night. It burnt out on a Friday, and despite the fact that my son was two, the company refused to even have a tech come look at it until the following Monday. When we lodged a complaint with the California Association of Realtors, they told us that that's in fact the norm and dismissed our complaint. I imagine that OP is in a similar situation.
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Thank you for all of your answers. I have discovered that AR 420-1 states that AC is a requirement for off-post housing as long as local laws authorize its use. My intent was to go through my chain the moment I had hard supplementary facts to back my claims.
Leave is not an option, as all leave is being denied currently. I've tried to schedule for the weekend but the earliest booking that they have is September and the property manager insists on getting it done sooner rather than later at this point.
I will make one final attempt to address it with my NCO before bringing it to my 1SG.
Leave is not an option, as all leave is being denied currently. I've tried to schedule for the weekend but the earliest booking that they have is September and the property manager insists on getting it done sooner rather than later at this point.
I will make one final attempt to address it with my NCO before bringing it to my 1SG.
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SPC Trevor Boggs
That would be your best course of action man. Go to your section NCO or officer if possible as well. You might not have to take it all the way up to 1SG if your Senior leadership in your platoon or section are reasonable enough. But if that fails, definitely go to your 1SG.
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SSG (Join to see)
> the property manager insists on getting it done sooner rather than later at this point.
Assuming this is actually one of the reasons you're feeling pressured, have the property manager send someone to be present.
Assuming this is actually one of the reasons you're feeling pressured, have the property manager send someone to be present.
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Take a day of leave if necessary. But first I'd try using your chain of command. I personally wouldn't want a soldier under my command not having AC in the south. That's just part of taking care of your troops.
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SGT Tony Clifford
If he tries to get permission again, he should bring a copy of the work order so his NCOs know that the request is legitimate.
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