Posted on Apr 22, 2015
What The Cluck? Popeye's Chicken Manager Fired After She Refuses To Pay Back $400 Taken By Armed Robber. Is This Fair?
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MAJ (Join to see) Wow! Armed Robbery, with police report and the company is coming after her for the money. Dumba$$ move by the Franchise and the parent company. They can claim violation of company policy all they want, bottom line this is the wrong decision. I hope she is able to recover and bounce back from this event. She does not deserve to be terminated due to the armed felons actions.
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Retail 101. Speaking from a DECADE of a experience.
"However, a spokesman in the company's human resources department said Holcomb was fired because she didn't follow company policy, leaving too much money in the cash register. And this wasn't her first offense."
I'm not sure how many registers the location had, however standard retail registers hold approximately $200 each, so they can make change (4x $20, 6x $10, 4x $5, 20x $1, 40x $.25, 50x $.10, 100x $.05, 100x $.01).
When you get over a specific threshold, the register will normally call for a "drop" which is to get excess cash out of the registers.
$400.00 is not a large amount for a 2-3 register operation. Could it be above the required threshold? Sure. Is it well below the standard insurance policy for "cash on hand." Absolutely. Can a franchise make an employee pay back the difference? Not a chance, especially if there is an active police investigation or an insurance report.
All this said. I cannot say she wasn't in violation of policy. I don't know how many active registers she had, but I can assume she had at least two (Drive through + main dining area), which would necessitate at least $400 on hand. Any less than that makes it extremely difficult to run a cash business. They can mitigate that a little by not taking $50/$100s, and trim the registers down to about $100 each... but even then $400 "active" funds is not unreasonable.
I know of times where my cash receipts would exceed several thousand dollars, and I would be doing drops every 15 minutes, just to get them out of the register.
"However, a spokesman in the company's human resources department said Holcomb was fired because she didn't follow company policy, leaving too much money in the cash register. And this wasn't her first offense."
I'm not sure how many registers the location had, however standard retail registers hold approximately $200 each, so they can make change (4x $20, 6x $10, 4x $5, 20x $1, 40x $.25, 50x $.10, 100x $.05, 100x $.01).
When you get over a specific threshold, the register will normally call for a "drop" which is to get excess cash out of the registers.
$400.00 is not a large amount for a 2-3 register operation. Could it be above the required threshold? Sure. Is it well below the standard insurance policy for "cash on hand." Absolutely. Can a franchise make an employee pay back the difference? Not a chance, especially if there is an active police investigation or an insurance report.
All this said. I cannot say she wasn't in violation of policy. I don't know how many active registers she had, but I can assume she had at least two (Drive through + main dining area), which would necessitate at least $400 on hand. Any less than that makes it extremely difficult to run a cash business. They can mitigate that a little by not taking $50/$100s, and trim the registers down to about $100 each... but even then $400 "active" funds is not unreasonable.
I know of times where my cash receipts would exceed several thousand dollars, and I would be doing drops every 15 minutes, just to get them out of the register.
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I agree with comments I saw Sgt Aaron Kennedy, MS make. She did violate company policy, so what the company does to discipline her for that failure is up to them, unfortunately for the employee.
However, without more information, I see no reason why she should be responsible for money stolen. The money wasn't lost on account of her negligence. If $400 are accessible from even a single drawer, it is obvious this was an oversight by the manager that blew up in her face. The only argument i see one could make that denies this would be to say that she intentionally left the money in the drawer for it to be robbed, in which case a lot more money would have been lost.
However, without more information, I see no reason why she should be responsible for money stolen. The money wasn't lost on account of her negligence. If $400 are accessible from even a single drawer, it is obvious this was an oversight by the manager that blew up in her face. The only argument i see one could make that denies this would be to say that she intentionally left the money in the drawer for it to be robbed, in which case a lot more money would have been lost.
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I would bet my next paycheck that Popeyes backs down from this one. They are wrong, and have everything to lose! Bad press, lost business, and a potential law suit that will cost them much more than $400. Besides, don't they have insurance?
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Sounds rather strange. But, before judging I would need to know all of the facts.
Were there policies violated that resulted in a higher loss? Then only the difference should be considered.
Was she a part of the robbery plan? Then she should go to jail.
Etc Etc.
Were there policies violated that resulted in a higher loss? Then only the difference should be considered.
Was she a part of the robbery plan? Then she should go to jail.
Etc Etc.
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I believe the article said she was officially fired for having too much money in the register. It was not the first time it happened. I think that is a weak reason. I think the manager who talked about recouping the money will probably be fired.
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