Posted on Feb 22, 2017
"Should I Send an Introduction Letter to a Federal Hiring Manager?" Three reasons I say: HECK NO!
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I recently wrote an article titled: “5 Thoughts on Acquiring a Federal Job for Transitioning Military” (http://bit.ly/2mmahX1) and, as I had friends reviewing it, I got the question “Should I send an introduction letter to a federal hiring manager?” I have worked 36 years in the government both active duty, and a follow-on career in civil service, retiring twice with the US Army. I started as a Private, and ended as a GG-15, the highest manager grade in federal service. I have been both the job hunter and the hiring manager.
I have had many people over the years send me emails when I got promoted. Often, they had either their resume or a friend’s resume in that email with strong suggestion for me to review and hire when there is an opportunity. I am sure we all love people to tell you how to do your job, and most of us may not react well to that. Below are some of my thoughts on receiving these emails or conversations:
• Inferior package submitted: My first thought from an applicant that contacts me, or sends me more information than was asked for in the USAJOBS web-hiring portal, is that the applicant believes he/she has a weak package. The applicant is contacting me to get more information in front of me as a hiring manager. This is flat out not fair to the other applicants. Remember, most hiring managers were job hunters in the past. We all feel our package could have/should have had better information to make ourselves more competitive. Even if you know you are missing information and it is past the deadline, suck it up, and move on. Do better on the next application.
• Ethical standards: You send me an email or chat with me at a unit gathering trying to give me more information to make your package better looking. My first thought is what I wrote above, but my reaction here is that this person thinks that I am morally corrupt! They think they can gain illegal influence? I, and most hiring managers, worked hard to get to our positions with strong ethical standards as civil service employees. Managers are getting closer to retirement and most have families. Why would these people think I would endanger my job, family, and retirement for someone I probably do not even know? We got to our positions by doing right and being fair. Giving assistance to one applicant over the others is not fair. As I’ve stated in the past, I often had 200 qualified resumes per position.
• Sting operation: My third reaction is one where I become curious as to why this person is asking for an illegal and improper favor during job hunting. There is the possibility that person, who is asking me for a hiring favor, is also working as part of a sting operation with the Inspector General Office, or a criminal investigative body.
All of this is going through my head when the nice person at the party approaches me, or someone sends an email that says, “Should I send an introduction letter to a federal hiring manager?” My answer is always without a doubt: HECK NO!!
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About the Author: James Lint recently retired as the civilian director for intelligence and security, G2, U.S. Army Communications Electronics Command. He started the Lint Center for National Security Studies, a nonprofit charity, which recently awarded the 42nd scholarship for national security students and professionals. He has 38 years of experience in military intelligence within the U.S. Marine Corps, U.S. Army, contractor, and DHS & DoEnergy civil service.
I have had many people over the years send me emails when I got promoted. Often, they had either their resume or a friend’s resume in that email with strong suggestion for me to review and hire when there is an opportunity. I am sure we all love people to tell you how to do your job, and most of us may not react well to that. Below are some of my thoughts on receiving these emails or conversations:
• Inferior package submitted: My first thought from an applicant that contacts me, or sends me more information than was asked for in the USAJOBS web-hiring portal, is that the applicant believes he/she has a weak package. The applicant is contacting me to get more information in front of me as a hiring manager. This is flat out not fair to the other applicants. Remember, most hiring managers were job hunters in the past. We all feel our package could have/should have had better information to make ourselves more competitive. Even if you know you are missing information and it is past the deadline, suck it up, and move on. Do better on the next application.
• Ethical standards: You send me an email or chat with me at a unit gathering trying to give me more information to make your package better looking. My first thought is what I wrote above, but my reaction here is that this person thinks that I am morally corrupt! They think they can gain illegal influence? I, and most hiring managers, worked hard to get to our positions with strong ethical standards as civil service employees. Managers are getting closer to retirement and most have families. Why would these people think I would endanger my job, family, and retirement for someone I probably do not even know? We got to our positions by doing right and being fair. Giving assistance to one applicant over the others is not fair. As I’ve stated in the past, I often had 200 qualified resumes per position.
• Sting operation: My third reaction is one where I become curious as to why this person is asking for an illegal and improper favor during job hunting. There is the possibility that person, who is asking me for a hiring favor, is also working as part of a sting operation with the Inspector General Office, or a criminal investigative body.
All of this is going through my head when the nice person at the party approaches me, or someone sends an email that says, “Should I send an introduction letter to a federal hiring manager?” My answer is always without a doubt: HECK NO!!
---
About the Author: James Lint recently retired as the civilian director for intelligence and security, G2, U.S. Army Communications Electronics Command. He started the Lint Center for National Security Studies, a nonprofit charity, which recently awarded the 42nd scholarship for national security students and professionals. He has 38 years of experience in military intelligence within the U.S. Marine Corps, U.S. Army, contractor, and DHS & DoEnergy civil service.
Posted 9 y ago
Responses: 15
Thank you for this article. I do not plan on transitioning any time soon; however, I will add this recommendation to my tool kit down the road.
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SGT Ben Keen
MAJ (Join to see) - I will tell you that RallyPoint is a great place for useful insight like this when you do come up to your transition time.
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SSgt GG-15 RET Jim Lint
SFC (Anonymous) - MAJ (Join to see) All it takes is one tree landing, or a macho jump off the back of a truck, or stepping into a hole and messing up your body. That is not even in combat, which adds more things that can make a quick medical change to your career. Just as you should always be ready for emergency deployment, you also need to be ready for ETS or Medical Retirement.
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not needed for Federal Job... because they have a set of requirements and standards... But the Civilian world... it is a Polite Introduction...
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Interesting write up.
What advice would you give to someone to ensure he/she puts together the best package possible without having to ask you for such a favor?
What advice would you give to someone to ensure he/she puts together the best package possible without having to ask you for such a favor?
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SSgt GG-15 RET Jim Lint
Just follow the USAJOBS rules. Most people do not fill in the information correctly as asked on their website. Really, it is simple. I think you will have it easy. Vets have been through worst paperwork!!
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SGT Ben Keen
SSgt GG-15 RET Jim Lint - Great advise! Hopefully more will take the time to complete a good USAJOBS profile rather than thinking they can get something in through a favor.
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SSgt GG-15 RET Jim Lint, very good article! Thanks for the wise words regarding federal hiring practices. Like you, I've been in both positions. Your perspective is well-received!
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I went to see a guy here when I retired and got moved in. He was suppose to assist military members transitioning into civilian life and helping us with finding jobs we were qualified for. He didn't do anything except have me fill out some paperwork and show me where the application computers were. My father was military and I was in the military at 17. I had no clue how the civilian world worked. I didn't even understand what some employers were asking for.
I was totally unaware at the time the enormous opportunities available at the post office for retirees. He never mentioned it. I have never heard of a federal hiring manager. What is that?
I was totally unaware at the time the enormous opportunities available at the post office for retirees. He never mentioned it. I have never heard of a federal hiring manager. What is that?
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SSgt GG-15 RET Jim Lint
For every job vacancy there is a someone who will approve the hiring action. That person in the federal gov is a manager called the Hiring Manager. It is just the manager of the office doing the hiring. You have to be a manager with the authority to hire. Different organizations will keep that at different levels. When we had the last hiring freeze, we had to get approval from a G.O. or a Senior Executive Service member. (Civ General Officer equivalent.)
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I don't envy you your job, sir. Two hundred applications per opening is an incredible workload for one person and what I liken to winning the lottery, from the prospective employee's point of view. When I applied at Union Pacific, they told me that there were more than 400 applications for one job in Las Vegas. Needless to say, I didn't get the job and I applied for it several times.
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I never found the need to send an introduction letter. I have been in the civil service for 6.5 years now and went from GS-05 to GS-12 just using the USA Jobs portal and following the directions. Another thing, make sure you talk to the things they are looking for in the announcement and FOLLOW THE DIRECTIONS EXACTLY! If they ask you for a document make sure you provide it. It does not matter if you think you need it or not. I also rewrite my resume for each specific announcement. Like most veterans, my military experience was pretty diverse so I have to focus on different aspects depending on what I am applying for. On average, my rewrites take me about 4-6 hours to tailor it to the specific job. Also make sure you talk to the questions in the questionnaire.
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SGT David T.
PO1 Chad Alcock - Every federal job announcement has directions on what you need to submit. Make sure you give them exactly what they ask for. I know someone who was a Federal employee that failed to submit a form normally filled out by new hires. Needless to say they were summarily rejected because of it. The process is designed to weed people out, so don't give them an easy excuse to reject the application.
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PO1 Chad Alcock
Sorry, I was being facetious. I work with veterans regularly on USA Jobs and other government level applications, and have had decent success. I can't believe how many people don't follow directions.
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SSgt GG-15 RET Jim Lint
SGT David T. - Very well spoken. Follow the darn instructions and do not beg for special access.
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Lots of places don't even read intro letters, even if they require them with the application
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Good points. I'd add "Doesn't understand the process", "fell for Urban Myth", etc. when I get sidebar stuff. Funny thing was I could never get HR to put in "Don't contact anyone other than... HR Specialist whatever". Then it'd tell me "Can't follow directions". A lot of this stuff goes away when the announcement is explicit on what's required, anything else don't submit, etc. is included. HR people don't want to do it because it isn't welcoming. So us hiring managers get stuck with the results of their PCnoia.
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