Over the last decade, one company has become virtually indispensable in American life.
That company is Amazon. Even if you’re not one of the millions of members of Amazon Prime, or you don’t shop at Whole Foods, you may still be putting money in the company’s pocket via Amazon Web Services, the website hosting and software platform the company runs.
Many critics of the company are saying Amazon has gotten far too influential and have raised concerns about how its warehouse workers and delivery drivers are treated.
But a unionization drive in a warehouse in Bessemer, Alabama, is raising new questions about what accountability means for the company and where that accountability could come from.
Why has Amazon become such a big part of American life? What’s it like to work for the company? And what responsibility do we have to Amazon employees as consumers?