Posted on May 9, 2020
SSgt Lisa J. Markland
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I have a pretty 'complicated' medical case but the VA continues to refuse at times to even consult with me despite internal VA referrals for the consults. They also refuse to refer me to anyone who possibly CAN help-- or the Mission Act options don't have any providers for the care needed within hours of me. Then they refuse to cover many of the meds that outside specialists suggest, costing me >$3,000 per year out-of-pocket. Is this OK at any level and would anyone have any suggestions for how to get the needed care? This way preceeded COVID-19 issues but continues despite it. I've been told the doctors won't even agree to a telehealth or video health consult at the VA across a few departments and programs. I'd already involved a senator's office a few years back and have made almost no progress. Help, please?
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Responses: 433
SGT Danny Marquez
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I had a friend who went thru the same issue and it took a group of friends and organizations as well as a congressional representatives veterans aide to work on different areas of concerns.
I also brought it to the attention of another VA hospital Where she wasn’t enrolled, and advised that the VA was responsible for referrals to outsource if they knew of any specialists in their area.
To make a long story short we were able to find an out of state specialist who agreed to treat our friend with the care she needed, I don’t remember if the VA covered the costs but I believe she had to use outside insurance. To add insult to injury the VA was negligent in diagnosing her condition and it took an extra 6 months for a doctor outside of the VA to run tests and give her the proper Diagnosis and that missed diagnosis directly lead to her demise and death.
Since I’m not part of the family and I know they were looking for a lawyer to represent our friend while she was alive I don’t know what the disposition and outcome was.

Obviously this is an egregious and unacceptable policy and horrible way to treat our veterans and brings back memories of the emotional toll and mental and physical trauma perpetrated on our veteran and all of her friends who all bore the disconnected and disrespectful way she was treated.

I believe this would be one where a legislative action would be needed to make it mandatory for the VA to find an outside specialist whether nearby or out of state and cover the costs as deemed medically necessary!
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CPL Jerry E. Bustin
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Vote for Trump is your only chance. Biden and his staff dont care one bit even though a phone call form his office to the VA concerning you would get you refunded and granted.
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SPC Joshua Dawson
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The bottom line is that the VA can and will do whatever they want to whoever they want because they don't actually have to abide by any of their own rules or regulations, kind of defeats the purpose of even having any right? You probably will win though, eventually, but it could take over a decade to actually do so because the VA has no time constraints that they actually have to adhere to even if it is something that is "expedited" and virtually nobody in Washington or anywhere else within the government will actually help you because the VA is designed to not actually help veterans so this sort of situation is exactly how they want it to work in the first place.
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SPC John Bryant
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I got the same thing going on with the VA Hospital in SLC from a auto accidents and they will be paid from the settlement but they keep saying no but send me to PT and pain clinic which is like not doing any good at all and Biden Administration not going to do anything for me either suck having served my country for this type of treatment, even trying to get a rating increase is look shoot your self in the foot you jump through hoops to get denied. It seem as long as their Democrats is office the VA will not do what the promise to it serves member and veterans
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SP5 Gene Hutchins
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A letter writing campaign to the White House is one thought. Another, if you could get a White House news correspondent to bring up your situation at one of the daily press conferences.
Ms Psaki might be really flummoxed.
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SSG Edward Tilton
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Edited >1 y ago
You should be in your Congress Persons Office. They have decided you should die.
You need a new Senator
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Cpl Mark Oresko
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MUCMI’s medically Unexplained Chronic Multi-Symptom Illness: it’s defined in 38 USC 1117 as a diagnosed illness with no known cause(etiology) or (Pathophysiology). Dont let the VA fool you, without a known cause or a known pathophysiology means either one. Also the portion that’s known has to relate to you and not the general population.
Furthermore, it is already clear by your post that you are not being properly treated by the VA. There are some stellar universities that might specialize in specific disorders and open doors to therapeutic alternatives that the VA can’t provide, refuses to provide, or hasn’t hired qualified specialists who can properly provide you with the most current treatment modalities that you might need.
I highly recommend you do a lot of research, or find someone who can help you locate a facility. Don’t limit your treatment to the VA because the VA will always be a desired target of fraud by contractors or fellow employees, and unfortunately the lost funds are deducted from patient care and nothing else.
I wish you the best of luck and a future filled with helpful meaningful treatment and care.
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SSG Frank Bova
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The people at the VA are being obtuse. What can they possibly be thinking or not thinking. Your issue requires immediate attention. Maybe the media would like to hear from you. Good luck!
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PO2 Michael Slachta
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I have never heard of the VA refusing to treat a 100 percent service connected veteran. I believe your two best options are: give a power of attorney to the DAV to persue your issue and send a letter to the OIG Hotline with the parrticulars asking for a review, cc the letter to the House veterans affairs committee.
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Lt Col Scott Sveinsson
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Get with your congressman or congress woman to assist with your case. They will get this resolved. Good luck.
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