Posted on Jan 3, 2016
CPT Military Police
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How we react to negative feedback determines a lot about where we go in life. It can be viewed as a way to grow or it can defeat you, all depending on your attitude about it. How you embrace it determines if it can be used to your advantage or if it will defeat you. There are many ways to handle negative interactions and how they are handled has a lot to do with our own personalities whether they are positive or negative in themselves.

"There is little difference in people, but that little difference makes a big difference. The little difference is attitude. The big difference is whether it is positive or negative.

Have you ever met Debbie Downer, Negative Nancy or Pessimistic Patty? These people can be so entrenched in the bad things that there isn’t any room for good things to grow. They inhabit our families and social circles. It can be emotionally draining just being around them, and you must be careful because their attitudes are contagious. Negativity perpetuates itself, breeds dissatisfaction and clutters the mind. And when the mind is cluttered with negativity, happiness is much harder to come by.

Here are 10 ways to defend yourself against negativity:

Don’t take other people’s negativity personally. Most negative people behave negatively not just to you, but to everyone they interact with. What they say and do is a projection of their own reality – their own attitude. Even when a situation seems personal – even if someone insults you directly – it oftentimes has nothing to do with you. Remember, what others say and do, and the opinions they have, are based entirely on their own self-reflection. Read Learned Optimism.

Spend more time with positive people. You are the average of the people you spend the most time with. In other words, who you spend your time with has a great impact on the person you eventually become. If you are around cynical and negative people all the time, you will become cynical and negative. Does who you are and who you want to be reflect in the company you keep? Start spending time with nice people who are smart, driven and likeminded. Relationships should help you, not hurt you. Surround yourself with people who reflect the person you want to be. Choose friends who you are proud to know, people you admire, who love and respect you, people who make your day a little brighter simply by being in it.

Be the positivity you want to see in the world. Lead by example. You can’t always save the world, but you can make the world a better place by practicing what you preach – by becoming self-aware, tapping into your compassion, and protecting your positive space. Doing simple things like talking about positive daily events, common friends, hobbies, happy news, make for light conversations with negative people. Keep the conversations focused on optimistic areas the person can relate to. You can disarm their negativity, even if it’s just for a little while.

Change the way you think. The one thing nobody can take away from you is the way you choose to respond to what others say and do. The problem isn’t the events that are negative. The problem is the way you react to those events. The last of your freedoms is to choose your attitude in any given circumstance. Complaining, blaming and criticizing aren’t going to change the situation. It is not always easy to find happiness in ourselves, but it is always impossible to find it elsewhere. Regardless of the situation you face, your attitude is your choice. Remember, you can’t have a positive life with a negative attitude. When negativity controls your thoughts, it limits your behavior, actions, and opportunities. If you realized how powerful your thoughts were, you would never think another negative thought again.

Focus on solutions. Negative people have an endless supply of pity party invitations. Don’t RSVP. Oftentimes people use negativity as a barrier to protect themselves from the world, which in turn blocks them from solutions that could improve their life. Instead, identify solutions. Don’t dwell too much on what went wrong. Instead, focus on the next positive step. Spend your energy on moving forward toward a positive resolution. Remember, when you focus on solutions, by thinking and acting positively, sound becomes music, movement becomes dance, a smile becomes laughter, and life becomes a celebration.

Read Stumbling on Happiness.

Love whoever is around to be loved. Practice acts of kindness. It’s a lot harder to be negative when you’re in the presence of love and kindness. Be that presence whenever possible. Let your guard down. Talk to someone you don’t know straight from your heart. Compliment them. Don’t anticipate awkwardness. Just be you in that beautiful way only you know, and give them the chance to smile and connect with you. Sometimes a kind word and some attention from a friend is all that’s needed to turn a negative attitude around.

Provide support when it makes sense. Some people complain as a way of crying for help. They may not be conscious of it though, so their comments come across as negative complaints rather than requests. Show some concern. Just a simple “Are you okay?” or “Is there anything I can do to help you?” can do wonders.

Resist the urge to judge or assume. It’s hard to offer compassion when you assume you have them figured out. Let them know they are not alone. People overcome the forces of negative emotions, like anger and hatred, when the counter-forces of love and support are in full effect.

Realize that life is a series of ups and downs. Acknowledge the negativity, accept it, and let it pass through your consciousness, thereby teaching you a lesson but not ruining your day. Life is full of highs and lows, but you don’t have to go up and down with them. We develop from the negatives when we accept them and learn from them. This cycle is all part of the human experience. Relax, let go a little, and enjoy the ride. Read Happiness Is a Serious Problem.

Concentrate on today. Too often, we carry around things from our past that hurt us – regrets, shame, anger, pain, etc. Holding onto anger is like drinking poison and expecting the other person to die. Don’t let these negative points from the past rob your present happiness. You had to live though these things in the past, and although unfortunate, they can’t be changed. But if the only place they live today is in your mind, then let go, move on, and be happy. You can decide right now that negative experiences from your past will not predict your future.

Let go and move on when you must. If all else fails, remove yourself from the wrong situations and relationships. Some people are like dark clouds; when they disappear, it’s a brighter day. Know when it’s time to let go. Letting go of negative people doesn’t mean you hate them, it just means that you care about your own wellbeing. Every time you subtract negative from your life, you make room for more positive.

It isn’t easy to remain positive when negativity surrounds you, but remember that you have full control of your attitude. Think of it this way: An entire body of water the size of the Pacific Ocean can’t sink a ship unless it gets inside the ship. Similarly, all the negativity in the world can’t bring you down unless you allow it to get inside your head. People who are able to discern the positive points in negative situations are the ones who prosper in the long run. So defend yourself against the ‘negative way’ and make room for a positive day."
Edited 9 y ago
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COL Mikel J. Burroughs
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CPT (Join to see) I first look at the source of the individual and the circumstance that is surrounding the negative attitude and environment that is creating the negative feedback. I assess the situation quickly (internally) to decide on what course of action to take. If it a situation that will have an affect on others or a team (whether in the military or civilian environment) I will find the best avenue to escort or professionally ask the individual or individual(s) to come with me to a location so we can discuss the issues or negative atmosphere they are creating (easier said than done sometimes). If approached properly you can remove the problem in a professional manner. Negative comments or feedback on RallyPoint, I usually avoid altogether and move on - don't feed the fire with a reply - walk away from firing back - just my approach - there are a ton of TTPs that can be used to handle and defuse negative feedback and individuals. I'd like to get some other advice from some other RP Members as well. Great question CPT (Join to see) Your thoughts:

MAJ Robert (Bob) Petrarca SGM Steve Wettstein SSG Carlos MaddenCH (MAJ) William Beaver PVT James Strait Sgt Aaron Kennedy, MS COL Ted Mc SMSgt Tony Barnes CSM Michael J. Uhlig MAJ Ken Landgren CPT Jack Durish PO1 John Miller SSG James J. Palmer IV aka "JP4" SN Greg Wright SGT Ben Keen Sgt Kelli Mays SGT (Join to see)
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PO1 John Miller
PO1 John Miller
9 y
COL Mikel J. Burroughs
I agree also. One thing I never liked, and tried to avoid this type of behavior myself, as to be a screamer when I was being reprimanded or getting negative feedback. I also tried to avoid cursing. Because let's be honest. If a leader is being hostile by screaming and cursing at you, are you really going to objectively listen to them, or are you going to shut down or even thinking about physically retaliating?
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COL Mikel J. Burroughs
COL Mikel J. Burroughs
9 y
PO1 John Miller Great points - you don't need to yeal and act like an idiot to be a good leader!
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SMSgt Tony Barnes
SMSgt Tony Barnes
9 y
I just add one more name to my list of people to bury in the woods.
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SMSgt Tony Barnes
SMSgt Tony Barnes
9 y
Just kidding folks
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PO1 John Miller
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My biggest problem has always been people who feel the need to give negative feedback alongside positive feedback. "John, you did a great job on this task, but you really fudged up on that other one..."
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CMSgt Senior Enlisted Leader
CMSgt (Join to see)
9 y
I had a Supervisor that called that "fluff-stab-fluff"... Was thought to ease the blow of the harsh truth. :)
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PO1 John Miller
PO1 John Miller
9 y
CMSgt (Join to see)
Chief, those are the types of supervisors I didn't like. If I messed up, tell me I messed up. Don't sugar coat it. I'm a big boy and can take it, LOL...
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CMSgt Senior Enlisted Leader
CMSgt (Join to see)
9 y
Absolutely, and so am I. Very thick-skinned. :) But, I do find it is a good method when dealing with junior Enlisted nowadays. Unlike our "old school ways" of barking, the Enlisted audience has changed. We definitely have to communicate differently.

I use a blended method, "Airman Jones, you really are a talented Analyst, but you have repeatedly disrupted your team with __*insert violation here*___. This is unsat and you need to get yourself squared away. Yesterday." Coupled with my natural RBF, usually works pretty well. Lol.
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PO1 John Miller
PO1 John Miller
9 y
GySgt John Olson
Gunny, I usually worked for the type of people who would only say something if you messed up. If you were doing a good job, not a peep out of them.
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SFC Joe S. Davis Jr., MSM, DSL
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Edited 9 y ago
CPT (Join to see), it's there and its not going anywhere no time soon. Great question:
How do you react to negative feedback? I personally use the bible as my reference, starting with the book of Proverbs. It gives me the understanding and wisdom from a spiritual side to deal with all problems encountered here on earth/the flesh. I have learned over my time in the military to use the military seven step problem solving techniques. Sometimes it works/sometimes it does not. Lastly, when all fails, I use common sense with respects to the bible.

This is a good tool, that I learned in the military and will continue to use in my post retirement life to deal with negativity.
PROBLEM SOLVING PROCESS
1. Recognize And Define The Problem
2. Gather Facts And Make Assumptions
3. Define End States And Establish Criteria
4. Develop Possible Solutions
5. Analyze And Compare Possible Solutions
6. Select And Implement Solution
7. Analyze Solution For Effectiveness
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SGT Brian Nile
SGT Brian Nile
9 y
SFC Joe S. Davis Jr., MSM, DSL you are a great person to know in real life! You hit the nail on its head Sarge!
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SFC Joe S. Davis Jr., MSM, DSL
SFC Joe S. Davis Jr., MSM, DSL
9 y
SGT Brian Nile thanks for votes of confidence. I notice you follow me a lot on RP and I appreciate it brother.
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