Should I report National Guard hiring discrimination?
I also agree with your assessment that the LT would be better off not working for them anyway. Even though the bank is in the wrong, and most likely they don't even understand that, human nature being what it is, the bank would be a very welcoming place for him.
When he got back, they fired him. He filed with USERRA, but it was a lengthy, DETAILED and DOCUMENTED series of events. Emphasis: DOCUMENTATION. It will be hard to document a phone conversation, so keep that in mind. Eventually, my son won a settlement that they offered so they wouldn't have to proceed to court.
If you file, the only reason I see to do so is to document that bank's issues so the next person may have an easier time of proving things. However, the bank, or that particular person, will have learned to NOT make such a careless (stupid) remark like that again.
Reading USERRA, and ESGR, both seem to apply to actual EMPLOYEES and not applicants however. You'll have to contact one and/or the other to find out for sure. If not, then EEO is your only avenue.
Recording Phone Calls and Conversations | Digital Media Law Project
If you plan to record telephone calls or in-person conversations(including by recording video that captures sound), you should be awarethat there are federal and state wiretapping laws that may limit yourability to do so. These laws not only expose you to the risk ofcriminal prosecution, but also potentially give an injured party acivil claim for money damages against you.
Employer Support of the Guard and Reserve Home
With an ESGR committee in each state, territory, and the District of Columbia, there is an ESGR representative able to help you forge a stronger bond with your supervisor through a greater understanding of your military service.
https://www.dol.gov/oasam/programs/crc/IdentifyingUSERRAVETS.ppt
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