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Posted 10 y ago
Responses: 6
They have 9 Maps of America and they are all broke. The map(s) are not the problem but why not change something that has nothing to do with the problem...another example of how broke they really are.
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MSG Brad Sand
Sgt Aaron Kennedy, MS tracking brother.
I always try to break these things down to what I would have said if one of my soldiers had come to me with these type of answers. The paperwork answer would have gotten them a stare and when they started to squirm just a bit, then I would have told them to go get it done. "You cannot do your job effectively because the documents you have been working with for decades are old...VA, get your ass to work and get if fixed now. Give me another excuse, or come back and it is not done, we will have a problem."
I think I just identified the problem...they don't have any Senior NCOs that made doing the job less uncomfortable than not?
All they need to do is put me in charge? :)
I always try to break these things down to what I would have said if one of my soldiers had come to me with these type of answers. The paperwork answer would have gotten them a stare and when they started to squirm just a bit, then I would have told them to go get it done. "You cannot do your job effectively because the documents you have been working with for decades are old...VA, get your ass to work and get if fixed now. Give me another excuse, or come back and it is not done, we will have a problem."
I think I just identified the problem...they don't have any Senior NCOs that made doing the job less uncomfortable than not?
All they need to do is put me in charge? :)
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Sgt Aaron Kennedy, MS
MSG, you're thinking like a MSG, not like an administrator. I appreciate that, and I get it, but there is literally a point where people are buried in paper.
If each person can process X paper per day, and you have Y people, it will take Z days to process all the paper you currently have. That's if no more paper comes in.
Unfortunately, that is not the case. More paper comes in every day. Less of which is digitized (proportionally) because more items are considered 'presumed conditions' because of not only Agent Orange, but also Gulf War Syndrome/Symptoms.
I'm not making excuses for the VA, but I am trying to be a realist here. The current wait for a claim in my region is 6-14 months. I know this because I have a claim in. I have escalated it to my Congressman twice because the VA is FUBAR.
I'd love to believe putting the single correct person in charge, such as yourself would fix all its woes, but that is not the case.
It is a systemic problem.
It is a horribly designed system, and there are exacerbating factors which do not make it better. Modern technology will eventually help... but recordkeeping like the one I mention above is preventing that. Until the VA, and all modern US medical records are converted to 'Searchable' digital format, we have to expend far more effort than 'parsing' them manually than we do modern records.
All that said, changes in leadership are helping some.
Actually I think putting Sec McDonald is helping. Not enough, but a little.
But we need to make major changes throughout the VA. Not just the Sec. The entire system needs a revamp.
If each person can process X paper per day, and you have Y people, it will take Z days to process all the paper you currently have. That's if no more paper comes in.
Unfortunately, that is not the case. More paper comes in every day. Less of which is digitized (proportionally) because more items are considered 'presumed conditions' because of not only Agent Orange, but also Gulf War Syndrome/Symptoms.
I'm not making excuses for the VA, but I am trying to be a realist here. The current wait for a claim in my region is 6-14 months. I know this because I have a claim in. I have escalated it to my Congressman twice because the VA is FUBAR.
I'd love to believe putting the single correct person in charge, such as yourself would fix all its woes, but that is not the case.
It is a systemic problem.
It is a horribly designed system, and there are exacerbating factors which do not make it better. Modern technology will eventually help... but recordkeeping like the one I mention above is preventing that. Until the VA, and all modern US medical records are converted to 'Searchable' digital format, we have to expend far more effort than 'parsing' them manually than we do modern records.
All that said, changes in leadership are helping some.
Actually I think putting Sec McDonald is helping. Not enough, but a little.
But we need to make major changes throughout the VA. Not just the Sec. The entire system needs a revamp.
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CPT Aaron Kletzing
SGM (Join to see), I would like to recommend that we have 10 meetings over the next 6 months to decide on the naming of the first version of the VA Map. Specifically, it is above my pay grade, and probably at the 3-Star equivalent VA level. COAs here are naming it "version 0.1" or "version 1.0". Let's have a meeting later this week to decide on our plan for making a plan, to plan all this out.
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